Relationships are what matter most in any successful organization. you are investing in my expertise, insight, & knowledge to add value to your organization, so it's only fair to give you a bottom-line view.

PEOPLE

  • All people are valuable and due basic respect and dignity. Everyone is uniquely gifted and desires to be wanted and functional within a team.

  • Ownership & responsibility at all levels are critical to an organization's success but also necessary for the emotional health of the individuals. Accountability is built on clear expectations and ownership.

  • Relationships built on honesty make the most rewarding culture. People stay with an organization and give it their all based on more than their paycheck. They must know they are valued and trusted.

INTENTIONALITY

  • Intentionality is absolutely critical. What are we doing and why?

  • Even a profitable, healthy organization needs ongoing development and coaching.

  • Failure is expected when charting the unknown - you must be agile to identify issues and correct course accordingly and promptly. Failure is not the end.

  • Open communication isn't a luxury; it doesn't happen by accident. It's a requirement that requires intentionality.

  • Self-awareness and the practice of internal assessment (daily) are disciplines that can be taught. It can drastically impact a person's satisfaction and ultimately motivate them.

LEADERSHIP

  • Good leadership always inspires those who follow them by demonstrating that people matter the most. They lead with vulnerability to earn the trust of those for whom they are responsible for me.

  • They have a big vision and never waver in their conviction that it's attainable. To achieve the vision, they rely on and trust those working with them to direct the details on how to get there. They truly listen. They keep their word. They stand up for those they lead.

  • Getting comfortable with the uncomfortable is essential when in a management position. It's mutually beneficial to resolve issues quickly and honestly.

  • The perspective of working oneself out of a job by coaching and empowering others within an organization is an indispensable element for growth.

Your title makes you a manager. Your people will decide if you’re a leader, and it’s up to you to live up to that.
— ATTRIBUTED TO BILL CAMPBELL 'COACH'