When you pour into the lives of others, the return on investment is immeasurable!

Jennifer has excellent leadership skills and always delivered spectacular results by empowering her team members, capitalizing on their strengths, providing them with all the tools they need and making them fully conscious of their organizational impact. She was always true to us by holding everyone accountable to their goals yet very humble and extremely helpful in sustaining focus, identifying limitations and overcoming challenges in general. It was an honor and privilege working with such an outstanding mentor.
— ASSISTANT CONTROLLER
I had the pleasure of partnering with Jen as a Fractional COO/EOS Integrator, and I can confidently say she is a transformative force in any organization she engages with. Jen brings a no-nonsense, results-driven approach, but her ability to view an organization holistically and tackle complex challenges methodically is where she truly shines.

Her recent executive coaching certification has only amplified her impact, allowing her to guide leaders through their toughest challenges with insight and empathy. During our collaboration, Jen adeptly identified core issues, streamlined operations, and significantly improved the client’s P&L.

While her initial impression may be one of firm resolve, Jen’s warmth, empathy, and genuine dedication to her partners quickly become apparent. She doesn’t just drive results—she invests in the people she works with, championing their success every step of the way. I wholeheartedly recommend Jen to any organization seeking a dynamic leader and strategic partner.
— HR EXECUTIVE
When I think of the difference between a leader and a boss, I think of Jennifer. She led our team by listening, collaborating, building and inspiring. Jennifer was able to provide the tools needed to become better and grow with her top-notch confidence building. Through her leadership, we were able to change from closed door, self-reliant individuals to a collaborative team that works together. I will always consider Jennifer more than a previous boss; she will continue to be a leader and personal mentor.
— CLIENT SUPPORT STAFF MEMBER
Jennifer Cusano and I met when she was a customer service manager of a supplier and I was an inventory manager for a 280-store company that was making a change in our inventory-taking processes and systems. Jennifer’s company was upgrading their products and reporting capabilities to fit our needs. As you can imagine, there were plenty of opportunities for successes and setbacks. She was always available, could think on her feet and stay calm when unplanned situations developed. She was very adept at interacting with all levels of our organization. She could work in multi-functional groups to analyze performances as well as brainstorm solutions.

I always admired Jennifer’s integrity. She was able to be a champion for both our company and her own. I trusted her completely and knew she would be truthful in any situation. In the time that I worked with her, she was promoted to a vice-president in her company. Even though her travels took her overseas, her effective team was able to step in for the times she was unavailable.
— NATIONAL DEPARTMENT STORE
I have really appreciated Jennifer’s perspective and coaching! I have personally noticed a difference and have been told by others that they can see a change. Jennifer has helped create balance and value between both my personal and professional life while holding me accountable for setting measurable goals. Having an outside perspective to talk through ideas has helped me thoroughly think through tasks and opportunities at work and aligning them with my personal values. Thank you!!
— EXECUTIVE COACHING CLIENT